‘Time for responsible behavior’: Crescent, Basin Park return to COVID-19 protocols
Effective Monday, July 19, The Crescent and Basin Park hotels have returned to COVID-19 safety protocols.
According to a press release, the protocols have been reinstated because of a dramatic increase in the daily number of new COVID-19 cases and hospitalizations in Carroll County and the state of Arkansas as a whole.
“What’s most important is that we suppress this variant that’s out there,” said Jack Moyer, general manage and executive vice president of the hotels. “We all have a role in it. We’re sending a message that this is serious to our employees and it’s time for responsible behavior.”
The protocols include mask and sanitizing stations being reinstalled at the hotel entryways, as well as COVID-19 warning signs.
Masks are required indoors for managers, supervisors and employees in high-contact areas such as front desk clerks, spa employees, ghost tour guides, resort hosts and shuttle drivers.
Masks are required for guests in the spa, shuttle, morgue and any indoor area with 10 or more people who gather for more than 15 minutes.
Both the hotel lobby spaces will be sanitized nightly by the security team and the hotels will be restricted to overnight guests and those headed to the outlets. There will be no tram tours into the Crescent and no public restrooms.
The hotels will host a vaccination clinic for new employees on Monday, July 26.
“This is serious and not all of our people have been vaccinated,” Moyer said. “I wish they would’ve been and I want to create a path that makes it easy for them to get vaccinated.”
Moyer said he encourages Arkansans to stay only in properties that follow appropriate safety protocols and adhere to proper social distancing.
“I watch the numbers every day. A month ago, we were down to one case in Carroll County,” Moyer said. “Two days ago, we were north of 100. It’s legitimate and we need to take it seriously.”
Moyer said 100 percent of his employees interact with the public in some way.
“We can’t control the public. We can just control us,” Moyer said. “We’re sending a message that we’re acting responsibly and we hope that triggers thoughts for the general public to act more responsibly.”
Especially during the fall, Moyer said, older demographics come to Eureka Springs.
“It’s important that we don’t have a spike and the spike we are currently having gets suppressed,” Moyer said. “We have to protect the travel industry in Eureka Springs and you do that by leading and acting responsibly, and that is what we are doing.”
The safety protocols will remain in effect until at least Wednesday, Aug. 4, when the situation will be re-assessed.